FAQ
Here are some of the most common questions we are asked.
If you have any questions or queries or want to make an appointment, please click the button below to contact us.
How do I make an appointment?
Please call us on 02892626711 (Mon – Fri 9am – 5pm) or on 07726462059 (outside of working hours) and we will be happy to make you an appointment at one of our clinics. Alternatively email us on info@northwellmedical.com Or click here
You do not need a GP referral, please feel free to self-refer to our clinic. We welcome patients from ROI.
Where are your clinics?
At present, we run clinics in Belfast and Newry. Please contact us and we can find a time, date and location that suits you best. Our Belfast clinic is located within 5 minutes of the M1 making us easily accessible to most areas in Northern Ireland. Our Newry clinic is located close to the A1 and is a short journey time from Armagh, Banbridge, Portadown
Is this separate from my NHS record?
Northwell Medical is a private medical provider. We do not utilise NHS systems or laboratories therefore your private medical information is kept separate and fully confidential. If you would like us to communicate with your GP or other hospital consultant then we can do so at your request.
What conditions do you treat?
From abnormal discharge to Vulvodynia – click the toggle below to view the full list of conditions that we treat.
Click here to see full list of conditions
- Abnormal discharge
- Bacterial vaginosis
- Bleeding After Sex
- Bleeding between periods
- Balanitis
- Candida
- Cervicitis
- Chlamydia
- Chronic genital pain
- Erectile Dysfunction/Impotence
- Fordyce spots
- Gardnerella
- Gonorrhoea
- Genital herpes
- Genital Itching & Irritation
- Genital Lumps and Bumps
- Genital rash
- Genital Ulcers, Blisters & Sores
- Genital warts
- Human papilloma virus (HPV)
- Lichens sclerosus
- Menorrhagia
- Mycoplasma genitalium
- Molluscum contagiosum
- Non-gonococcal urethritis (NGU)
- Pain in testicles
- Pain on urination
- Painful ejaculation
- Painful urination (Dysuria)
- Pearly Penile Papules (PPP)
- Pelvic inflammatory disease
- Penile discharge
- Phimosis
- Prostatitis
- Psoriasis (genital)
- Pubic lice
- Reiter’s Syndrome
- Scabies
- Sexually transmitted infections
- Syphilis
- Thrush
- Trichomonas vaginalis
- Urethritis
- Urinary tract infection (UTI)
- Vaginal discharge
- Vaginismus
- Vulvodynia
I live outside Northern Ireland. Can I attend Northwell Medical?
Yes, at Northwell Medical we welcome patients from all Ireland. Our Newry clinic is just a short journey from Carlingford, Dundalk, Drogheda and North Dublin.
Please click here for approximate journey times
- Co.Louth – 30 minutes
Co.Monaghan – 45 minutes
Co.Meath – 60 minutes
Co.Cavan – 75 minutes
Co. Dublin – 75 minutes
Co.Kildare – 90 minutes
Is Northwell Medical confidential?
At Northwell Medical we understand and respect the importance of your confidentiality. Information will not be shared with your GP or pharmacist. All testing is carried out through private laboratories and any results will be communicated with you directly through your preferred choice of contact. Most treatments can be dispensed directly from our clinic without the need to attend a pharmacy or your GP.
If you choose to pay by card our clinic name will not appear on your bank statement.
Who will see me at clinic?
You will be seen by one of our experienced Genitourinary Medicine Consultants, who have undertaken many years of specialist training in their field of practise. Northwell Medical guarantees that you will be seen directly by a consultant to ensure you get exceptional care and treatment at your very first appointment.
What services do you offer and how much will they cost?
How long will it take to receive my results?
We provide same day results for many tests, including HIV, syphilis, hepatitis B&C
I have tested positive for an infection elsewhere, can I attend Northwell Medical for treatment?
Yes. If you have tested positive for an infection elsewhere, Northwell Medical can provide you with the treatment you require directly at our clinic. You do not need to attend your GP or local pharmacy. We will also provide you with follow-up advice e.g. if a test of cure is recommended, how long to wait until repeat testing, when is it safe to resume sexual activity etc.